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Medical Receptionist

Lags Spine and Sportcare Medical Centers Inc

This is a Contract position in Fresno, CA posted January 25, 2021.

Description: We have an opening for a medical receptionist. Our clinics are fast-paced and busy, we are looking for an individual who is confident and capable to handle the reception position in a professional manner. Our patients are suffering from pain and may not always be courteous and friendly. Our receptionist provides customer service and secretarial support, including patient scheduling, appointments, confidential records, prepping patient charts, and filing. The receptionist is also responsible for the efficient operation of the front office. Must have excellent interpersonal and organizational skills. Responsibilities: Greeting, acknowledging and directing everyone who comes in the clinic, in a welcoming manner while being sensitive to each patient’s circumstances, needs and fears Checking in the patients, including assisting in filling out all required forms and insurance information so billing is completed and accurate Collecting co-pays at appointment time Answering telephones and scheduling appointments Make follow up appointment when patients leave and follow up with cancellations and no shows Screening incoming calls and routine calls; taking detailed messages such as patients name, date of birth, pharmacy name and number along with medications name, before forwarding to clinical staff and doctors Check fax machine and distributing faxes accordingly Maintaining and requesting supplies needed Maintaining the waiting room This is a great opportunity for the right person. We offer our employees a comprehensive benefits package that includes medical, dental, vision. Employer paid life insurance, PTO, 10 Paid Holidays and 401K. Work life balance with a five day work week, no nights, evenings or weekends. LAGS Medical Centers is a pain management group operating throughout California. Since 2000, the LAGS alternative approach to pain treatments has returned patients to a healthy, active lifestyle: restoring function by minimizing pain. We believe in treating the whole patient, not just the area of the body where pain is located. Sometimes a pre-diabetic patient’s pain is affected by inflammation from weight gain, stemming from a psychological cause. LAGS uses a multi-disciplinary approach to helping our patients return to a functioning life using the latest, evidence-based, in-house services. OUR MISSION Improving our patients’ quality of life by reducing pain and restoring function using the latest evidence-based, minimally-invasive, interventional treatments Requirements . Requirements: Medical Reception experience is preferred, but not necessary. High School Graduate Bi-Lingual Spanish preferred Willing and patience to learn Excellent telephone and customer service skills Ability to multi-task and handle extremely busy phones Basic knowledge of patient accounting and insurance systems Data entry and basic computer skills such as Excel, Word, and Outlook Must be able to adapt quickly to office routine and to work with frequent interruptions Knowledge in medical terminology and protocol preferred Knowledge of patients’ rights and medical-legal aspects for release of information (I.e., HIPAA guidelines) Must pay attention to detail, stay organized, be flexible and have good communication skills PI129173854