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Customer Service Representative

Robert Half

This is a Full-time position in Fresno, CA posted April 8, 2021.

Ref ID: 00310-0011743456

Classification: Customer Service Representative

Compensation: $14.00 to $14.00 hourly

Customer Service Representatives will be preferred for this position via OfficeTeam if they love building solid customer relationships. Call Sunshine Pennington (559)389-3518 or Daniel Flowers (559)492-0376. Call Center Representatives must have at least 6 months of Call Center experience, be able to train 2 – 3 weeks on-site and then transition to remote work. Pay is $14.00 hourly, hours are Monday through Friday 5AM – 6PM (40 hours per week).

Articulate and highly-skilled candidates could find an excellent career opportunity in this Customer Service Representative position. This could be the Fresno, California Customer Service Representative position you’re looking for, if you’re available for a short-term temporary engagement. If you want to work in a dynamic, rapidly-changing call center, this could be the job for you!

Major responsibilities

– Give exceptional customer service in a timely fashion

– Manage incoming telephone calls

– Be a part of business development by by actively cross-selling and referring customers

– Retrieve and oversee the sending of written business communications

Job Requirements:
– Excellent written, verbal and social communication skills highly desired

– Ability to simplify complex problems and build solutions

– Strong customer service and office administrative skills

– Upbeat, positive attitude and an approach to work rooted in professionalism

– Strong proficiency in Excel and other Microsoft Program skills required

– Experience performing extensive research to resolve complex customer inquiries

– 2+ years’ experience of demonstrated performance in a goal-driven & customer-focused environment preferred

– Comprehensive knowledge of customer service

– Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

– Proficient with computers and technology platforms

– Demonstrated ability to interact effectively with internal and external partners and clients/customers

If you derive professional and personal satisfaction from the expert application of customer service on a case-by-case basis, we want to hear from you. Apply today!

OfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you’re a seasoned administrative pro or starting your career, we have options for you.

Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.

When you work with us, you’re working with the best. has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.

Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2020 OfficeTeam. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (www.roberthalf.com/terms-of-use).