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FT Customer Service Representative / Work From Home

Wayfair

This is a Full-time position in Fresno, CA posted June 17, 2021.

[Customer Experience / Remote] – Anywhere in U.S. (100% Remote) / Competitive Pay + Quarterly Bonuses / Medical-Dental-Vision-PTO starts day 1 / 401(k) with company match up to 4% – As a Customer Service Rep you’ll: Troubleshoot and resolve customer service inquiries while building a connection with the customer to make them feel welcome, at home and wowed; Navigate multiple software applications and tools in order to process resolutions for customers and manage your day to day operations; Exceed customer satisfaction, efficiency metrics, and customer resolution targets’ Maintain professional composure at all times, de-escalating customers with empathy and a personalized solution while following policies and guidelines…Hiring Fast >>