This job board retrieves part of its jobs from: Toronto Jobs | Emplois Montréal | IT Jobs Canada

Find jobs in Fresno, California today!

To post a job, login or create an account |  Post a Job

Fresno Jobs Hiring

The #1 resource for jobs in Fresno & the Central Valley

previous arrow
next arrow

Virtual Software Customer Support Manager


This is a Full-time position in Fresno, CA posted December 5, 2020.

A software company has an open position for a Virtual Software Customer Support Manager.

Core Responsibilities of this position include: Ensuring we are providing the best possible levels of customer service Managing and empowering your team of Customer Support Advocates Managing the relationship with our external vendor Position Requirements Include: 5+ years of experience working in customer facing roles/customer support with a focus on SaaS application 2+ years of people management experience leading a team Experience growing and scaling a successful team in a live chat or phone support environment Excellent communication and organizational skills, time-management and high emotional intelligence Experience working with Salesforce, Zendesk, Intercom or similar to support team workflows Experience working with cross-functional teamsSDL2017