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Delivery Network Business Development Specialist

Anthem, Inc

This is a Full-time position in Fresno, CA posted January 22, 2021.


SHIFT: Day Job

SCHEDULE: Full-time

Your Talent. Our Vision. At Anthem, Inc., its a powerful combination, and the foundation upon which were creating greater access to care for our members, greater value for our customers, and greater health for our communities. Join us and together we will drive the future of health care.

This is an exceptional opportunity to do innovative work that means more to you and those we serve at one of America’s leading health care companies and a Fortune Top 50 Company.

This position is responsible for engaging in lead generation activities to promote medical center member enrollment via phone or through in person interaction at community events.


  • Promotes enrollment by providing education and communicating information on Medicare products/services and/or medical center services to prospective members.

  • Responds to inquiries, requests for information, concerns and complaints.

  • Answers questions, prepares reports, documents calls and complaints, clarifies benefits, and refers prospective patients.

  • Provides solutions to problems and serves as a liaison between members, providers, and interdepartmental areas.

  • Maintains knowledge of product portfolio, medical centers, and associated eligibility guidelines.

  • May represent the plan and/or medical centers at events.



  • Requires a high school diploma or GED equivalent from an accredited institution.

  • 1 year of related telephone telemarketing sales experience or any combination of education and experience which would provide an equivalent background.

  • Medicare Advantage Products experience preferred.

  • Bilingual (fluency in English/Spanish) required. Creole speaking preferred.

    Anthem, Inc. is ranked as one of Americas Most Admired Companies among health insurers by Fortune magazine and has been named a 2019 Best Employers for Diversity by Forbes. To learn more about our company and apply, please visit us at careers.antheminc.com. An Equal Opportunity Employer/Disability/Veteran. Anthem promotes the delivery of services in a culturally competent manner and considers cultural competency when evaluating applicants for all Anthem positions.