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Business Performance Analyst, Principal (Location Flexible)

PG&E Corporation

This is a Full-time position in FRESNO, CA posted June 16, 2021.

Requisition ID # 101883 

Job Category : Business Operations / Strategy 

Job Level : Manager/Principal

Business Unit: Electric Operations


Department Overview

The men and women of Electric Operations ensure the delivery of clean, safe, reliable, and affordable energy to nearly 16 million people in Northern and Central California. Electric Operations is responsible for every aspect of PG&E’s electric distribution and transmission operations, including planning, engineering, maintenance and construction, asset management, business planning, restoration, and emergency response.



The Business Performance Analyst analyzes processes and utilizes six sigma techniques to develop and recommend operational process improvements. He/She manages cross functional teams and partners with peers and leaders on process change implementation and ongoing measurement.


The incumbent may own ongoing process management or administration. The incumbent also provides business analytics information, including research, data analysis, metric implementation, forecasting, and reporting in support of business decision making, strategy and operations.



  • Completes complex data analysis and reporting by creating, running, and automating database queries and reports.
  • Monitors and ensures accurate data feeds from multiple sources
  • Drives continuous process improvement and manages complex technology and data process improvements and projects.
  • Develops and tracks metrics that provide data for process measurement, business operations or risk assessment and present findings to leadership.
  • Leads multiple complex process improvement projects by carrying out various project tasks such as process mapping, data collection, data analysis, metrics analysis, root cause analysis, documentation.
  • Works on complex problems having broad impact that require in depth analysis and judgment to obtain results or solutions.
  • Mentors and provides guidance to less experienced colleagues
  • Responsible for backing up leadership team when necessary




  • Bachelor’s Degree or equivalent experience
  • Ten (10) years of relevant business, operational, financial or process improvement experience
  • Experience with MS Power Apps
  • Experience with HTML (Helpful)
  • Experience with SQL


  • Strong knowledge of Standards and Procedures applicable to Finance and Project Management programs and processes.
  • Ability to influence leaders and collaborate inside and outside of the department.
  • Strong presentation and communication skills.
  • Project management proficiency with large scale projects and applying project management theories, concepts, methods, best practices, and techniques as needed to perform at the job
  • Strong business/financial acumen.
  • A passion and curiosity for data and data-driven decision making
  • Advanced problem solving and data analysis skills
  • Depth and breadth of knowledge of process improvement techniques such as Lean Six Sigma.
  • Advanced understanding in performance measurement, PI development, and benchmarking
  • Risk Management and Earned Value Analysis experience
  • Experience with software tools such as SAP Business Warehouse & Financials, SAP Work Management, BPC Planning Orders and Broad work (BW).
  • Advanced in software applications Microsoft Office products, Excel, Word, Teams and Power BI, P6 database 
  • Highly independent with a proven track record for success, who is capable of leading projects with little to no supervision.
  • Electric Operations knowledge.
  • Ability to develop and coach others to promote teamwork and achieve business goals.