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CIO

ExecuNet

This is a Full-time position in Fresno, CA posted October 17, 2021.

Overview

The Vice President and CIO (VP/CIO) is a member of the President’s Cabinet and reports directly to the President, serving as a leader and collaborator in the University’s strategic planning and decision-making activities. The VP/CIO will provide strategic vision and leadership for the campus in a rapidly changing information technology environment. The Division of Technology Services encompasses programs that support more than 25,000 students and 2,500 faculty and staff. The Division of Information Technology provides technologies, resources, and services to support learning, research, and the business operations of the University. Indeed, the Division of Information Technology also has the opportunity to open new creative pathways across academic fields to innovate in high impact teaching and learning practices and cutting-edge scholarship. Our vision is to address campus needs with relevant, accessible, sustainable, innovative, and cost-effective technology solutions and resources that facilitate and promote a culture of technological creativity and rigorous academic accomplishment. The VP/CIO also will be an active partner in contributing to COMPANY system-wide level technology initiatives and adhering to COMPANY systemwide information technology and security policies and procedures.

The VP/CIO responsibilities include strategic leadership and management for Technology Services and academic technology, in close partnership with the Senior Academic Technology Officer; extending the access, effectiveness, efficiency, and innovative endeavors of technology across the campus; ensuring the privacy and security of all digital information and systems; overseeing the effective management and planning of information technology assets on the campus; and directly supporting and empowering student success through the effective implementation and use of current and burgeoning technologies that directly support the teaching, learning, and research environments. The importance of IT during our times is central to student success, and it underscores its pivotal role in envisioning the university experience in a post-covid world.

Key opportunities and challenges:

  • Continue to evolve and redefine the technology and organizational strategies and structures in the rapidly changing information technology environment to advance strategic initiatives in support of the administrative, academic, and research needs of the university, in alignment with the university strategic plan
  • Foster a culture of innovation and digital transformation through initiatives that support digital scholarship and pedagogy
  • Enhance partnerships across the university
  • Be a strategic university leader and partner within the President’s Cabinet
  • Be a champion for student success

Areas of Oversight:

The Division of Technology Services provides services and support for more than 25,000 students and 2,500 employees. These areas of services and support include:

  • Campus enterprise resource management systems (HR, Financials, Student Systems)
  • School, College, and Departmental information systems
  • Campus networks, telecommunications, and network infrastructure
  • Website and Web Services
  • Learning Space and Conference Room Technologies and Services
  • Cloud, Physical, and Digital Infrastructures
  • Campus Computing and Technology Support Services
  • Technology Service Desk
  • Information Security and Privacy
  • COMPANY Accessible Technology Initiative
  • Hub of Digital Transformation and Innovation
  • Project Management, Change Management, and Continuous Process Improvement
  • Budget
  • Management and Planning
  • Vendor and Contract Management, IT Procurement
  • Office of the CIO

The VP/CIO also serves as an active partner in contributing to Cal State system-wide technology initiatives and services.

Job Summary

The successful candidate will be an innovative and visionary leader, focused on the future and best practices in information and technology management. The VP/CIO will assess Fresno State’s information technology needs, which will include a review of the IT infrastructure, staffing requirements, and resources required to advance the university’s information technology programs. As leader of the division, the VP/CIO will work with all IT directors, campus stakeholders and working groups to develop long-range strategic initiatives into annual operational plans and facilitate the open discussion of campus IT plans and policies at all levels of the campus administration. The VP/CIO will envision, investigate, design, and champion the development of new IT-based systems and solutions that support the University’s mission and commitment to diversity and equity. Working collaboratively with senior campus leadership, including cabinet members, college deans, and academic senate, the VP/CIO will provide long-range strategic direction for the application and delivery of information technology to fully support the University’s core academic mission and its business functions. The VP/CIO will employ innovative strategies to position IT to fully meet the information and analysis needs of the entire campus community, placing a strong focus on customer service, accountability, accessibility, and measured performance while utilizing resources effectively and efficiently. The VP/CIO will be responsible for the technical aspects of university data protection and business continuity and will provide strategic direction in alignment with the campus and COMPANY strategic plans, coordination and management of university-wide contracts and purchases for technology, and will be responsible for the development of policies, procedures and guidelines for the deployment of computing and Internet technologies. The VP/CIO will develop and effectively articulate funding needs and strategies to support the implementation and ongoing maintenance of technology initiatives. The VP/CIO will lead approximately 100 staff and 50 student assistants, focused on all aspects of IT within an overall university budget of $9.1 million. 

Required Qualifications:

  • Demonstrated history of successfully managing complex projects, including technology innovation, maintenance, and change initiatives with multiple stakeholders
  • Demonstrated knowledge and with experience in a broad range of information technologies as well as a solid understanding of trends in higher education broadly, and technology and student-centered applications specifically, with the ability to articulate concepts and directions to the university leadership and campus community.
  • Demonstrated success and organizational savvy in communicating with, gather feedback from, and partnering with diverse stakeholder groups to set IT priorities, plan services, and develop policies, practices, and procedures.
  • Demonstrated success in understanding and solving complex challenges.
  • Excellent communication skills, oral and written, and the ability to convey technically complex information and concepts in accessible terms.
  • Clearly exhibits self-awareness, effective relationship-building, active listening, empathy, self-regulation, and integrity.
  • Demonstrates strategic vision, anticipates future trends and incorporates knowledge of successful applications of information technology to ensure information technology efforts align with the university’s mission, vision and values.

Required Education and Experience

  • Master’s degree
  • A minimum of 5 years of progressively responsible IT leadership in a collaborative IT role in a large complex organization.
  • Experience leading IT strategic planning, complex budgeting, personnel management, and organizational development.

Preferred Critical Attributes:

  • A doctorate and/or additional advanced or terminal degree
  • Experience performing senior management or executive-level responsibilities in higher education
  • Prior experience within a research, teaching, or academic environment
  • Prior experience in a shared governance environment
  • Prior experience within a large, complex organization
  • Prior experience in a collective bargaining environment
  • A solid understanding of trends in higher education and a deep understanding of technology and student-centered systems and services to support the administrative and academic missions within a university setting.
  • The ability to effectively articulate complex concepts to the university leadership and campus community.
  • Broad technical expertise across IT disciplines, leading practices in service management, resource management, portfolio management, and project management.
  • Effective collaborative leadership style that incorporates organizational, analytical and decision-making skills with strong change management, project management, and team building skills.
  • Experience and commitment to enhancing an active and collaborative relationship between Information Technology and other institutional divisions.
  • Demonstrated ability to work effectively with internal and external constituencies, such as regional partners.
  • Strong interpersonal skills, including the ability to use diplomacy, inclusion and consensus to inform the decision-making process; demonstrates exceptional aptitude with regard to business acumen and organizational savvy.
  • Ability to mentor staff and advance a culture of service and collaboration with all campus and system constituencies.
  • Demonstrated personal and ongoing commitment to anti-racism education and initiatives to promote diversity, equity, and inclusion.
  • Strong financial management skills including ability to manage complex budgets with multiple fund sources including experience developing revenue streams through grants and corporate partnerships.
  • Demonstrated ability to create a positive team environment and lead, motivate and develop staff; demonstrates exceptional professional development and organizational development skills.
  • Ability to establish effective working relationships in a diverse environment and work in the University’s model of shared governance and transparency.
  • Demonstrated ability to understand the structure, operations, strategic objectives, regulatory issues and cultural environment of academia.