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CRC Specialist

Aces Global, Inc.

This is a Full-time position in Fresno, CA posted June 24, 2021.

We provide aggressive marketing and advertising campaigns for national accounts in Fresno . We provide customers with the everyday value and uncompromising customer service that has made us so successful. We are now accepting applications for Entry Level Openings for our recent office expansions. Be apart of an exciting, fun work environment while helping to develop the Fresno market.

*We are looking to fill 5 entry-level positions with full training and growth into management!*

*We are also looking for a few candidates for entry-level customer service representatives and account management!*

Experience and Skill Requirements:

  • Must have tremendous organizational skills and be able to handle multiple tasks in a fast-paced environment
  • Must demonstrate superior customer service in the office and working in the field with our potential new leads
  • Must have strong written and verbal communication skills
  • The successful candidate must be highly motivated, be willing to take initiative, have a positive attitude and exhibit a strong work ethic to further advance within our company
  • Must show the ability to engage and interact with individuals in a professional manner

Job Requirements:

  • Handle incoming customer service calls
  • Dispatch incoming customer phone calls
  • Accept customer calls and return customer
  • Maintain customer service related information for customer accounts
  • Ensure quality customer service and customer satisfaction
  • Maintain customer service voicemail and return customer calls
  • Provide customers with superior customer service
  • Provide customer service for internal customers
  • Capturing customer information and answering customer inquiries
  • Resolve inbound customer calls regarding account
  • Take customer orders and provide high-quality customer service
  • Make out going customer service calls
  • Work with customer service manager to ensure proper customer service
  • Resolve any customer service issues
  • Answering inbound calls and providing excellent customer service
  • Provide customer support and handling customer inquiries
  • Combining excellent customer service skills
  • Assure quality customer service to all customers
  • Provide exceptional customer service to all customers
  • Provide superior customer service with all customer interactions