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Director, Operations Extern


This is a Full-time position in Fresno, CA posted February 22, 2021.

Position Details

Status: Full-Time Shifts Per Pay Period: 10 Shift Length: 8 Hour


Being the largest private employer in the Central Valley means that people count on us to improve their quality of life. At Community Medical Centers, your role as an  Operations Director Extern  plays an integral part in directly affecting those we serve. Here, you will actively feel and see the impact you have in fulfilling the central purpose of our mission: “to improve the health status of the community.”

Community Medical Centers (CMC) is committed to preparing future leaders for the next steps in their careers with the development of a two-year long externship program.  During the externship, the extern will be paired with a mentor (Vice President) and will focus on experience and exposure as the method of preparing for leadership roles in the organization. The extern will be expected to lead key projects across all CMC facilities, have one or more departments report up to them and attend Director meetings.


As an Operations Director Extern  with Community Medical Centers, your organizational skills and ability to manage various assets for each project is fundamental to our success. You are a self-starter and will bring a systematic and disciplined approach to help turn data into critical information and knowledge that can be used to make sound business decisions.

In this role, some of your responsibilities will include, but are not limited to:

  • Serving as the business-focused subject matter expert to develop the service line and incorperate into the program development plans information on demographic trends and opportunities at the local, regional, state and national levels inclusive of relevant benchmarks for performance.
  • Focusing on expansion of existing services and the development of new products and services.
  • Responsible for program development and the strategic plans and operations of the current service line business and any new lines of services developed, inclusive of operating and capital budgets, staffing plans, and physician recruitment.
  • Accountable for plans to achieve targets established for program specific service and quality measures, core measures, and patient satisfaction.
  • Provide leadership for the development and implementation of the hospital’s business strategy and market positioning for new and existing product lines.

Upon successful completion of the program, the extern will be “on deck” for the position they have prepared for during the externship program.

*** Internal candidates selected for this opportunity will be expected to support a successful transition of their current responsibilities to a successor.


Experience and Education Minimum Requirements:

Knowledge of: 

  • Healthcare industry, medical services and delivery systems.
  • Healthcare reimbursement, provider contracting, and managed care principles.
  • Healthcare data reporting and pricing.
  • Global understanding of the industry, trends, products, key relationships and competitors.
  • Sales and marketing fundamentals, including market research.
  • Market intelligence, database and support.
  • Systems thinking and systems design

Skills in:

  • Collaborating on cross-functional teams.
  • Responding to sensitive and controversial issues.
  • Reading and interpreting professional program/service area materials and reports.
  • Leading the development and execution of a strategic marketing plan.

Minimum Qualifications:

  • Bachelor’s degree in Business Administration or Healthcare Administration
  • Master’s degree in must be completed by the end of the 2rd year in the role

Click HERE to learn more about our awesome benefits offerings as well!

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