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Remote Membership Services Planning Manager

VirtualVocations

This is a Full-time position in Fresno, CA posted December 5, 2020.

A performance company needs applicants for an opening for a Remote Membership Services Planning Manager.

Core Responsibilities Include: Forecasting contacts and plan capacity for multiple locations & languages Defining and promoting continuous improvement and standardization Coordinating with internal and outsourced network providers Qualifications Include: Travel to the Boston HQ as needed 5+ years experience in demand forecasting/modeling Knowledge with WFM tools such as Genesys, Aspect (eWFM), NICE IEX, Verint Experience with Tableau for data visualization and with R, SAS, SPSS, or Python General statistics knowledge and familiarity with time-series analysis and regression analysisSDL2017